In this week’s stories, we cover the launch of DiGiSense, a cloud-based IoT platform from Mahindra for its commercial vehicles. Next up, we cover the optimistic predictions around IoT Smart Audio Devices. Finally, we cover how IoT is making a difference in the field service industry.
Mahindra Launches Cloud-based IoT Platform DiGiSENSE: In a first of its kind platform, Mahindra and Mahindra has launched a cloud-based platform called DiGiSENSE for its commercial vehicles, trucks, tractors, and other construction equipment. This platform will be available on a subscription basis to all Mahindra customers of specific models in each of the above mentioned vehicle types. The platform will provide real-time updates to the platform, allow owners and maintenance engineers to get tracking updates, health information and more. It will also allow engineers to upload the current parameters from the vehicle and get an on the spot analysis of the vehicle performance or issues. With this platform, Mahindra has become the first OEM to launch this service for commercial vehicles. With digitization the key moving forward, we expect to see more organizations take similar steps that combines sensors, networks and intelligent software to provide value added services.
The Rise of IoT Smart Audio Devices: The revenue from IoT Smart Audio devices is expected to triple by 2020, reports Juniper Research. The research paper classifies the devices into 2 categories: Smart Audio devices in homes and the hearables. The former category is expected to see maximum mileage with consumers already familiar with voice assistants like Google Now, Apple Siri and Amazon’s Alexa Service. The voice based interactions are much more natural and with an increase in the number of integrations with commonly used applications and hardware installed in our home, along with the form factor, consumers are adopting these devices, especially Amazon’s Echo range of devices in large numbers. With the expected launch of Google Home in the later part of this year, this segment is likely to see more activity. On the other spectrum are the hearables, where typically these are earbuds that augment hearing or fitness tracking. These are likely to remain niche devices and may not see the adoption that Smart Audio devices with voice assistants are likely to have. Voice is being widely touted as the most natural way that we will interact with Smart Devices and the move has already gained momentum.
4 ways IoT is improving the field service industry: We have been covering the impact of IoT across various industries and one of the industries, that has been an early adopter of sensor based devices has been the field service industry. This industry has often been beset with problems around optimizing inventory, just in time alerts, preventive maintenance, route optimization and more. The process of optimizing these processes can go a long way toward not just profitability but allowing them to innovate with newer processes. This article mentions 4 areas where it is making a difference. IoT based sensors are constantly relaying their health parameters and this makes it easier to do preventive maintenance. Inventory management is smoother due to just in time inventory alerts that trigger reorder processes in advance. Inspections of equipment is much more streamlined now, because the devices report exactly the problem and what spare parts that the technician will need to come with to correct the problem. Having this information in advance goes a long in reducing repeat visits. The fourth point is key and which is that IoT is helping define the quality of “field service”.
Finally, we have a very interesting take on whether a moral compass is being built into the machines. With the announcement that Uber is going live with its driverless cars in Pittsburgh, a question that is being asked of the technology, is its logic to decide what to do in case there is a possibility of a fatal clash. Both Ray Kurzweil, pioneer of Singularity and Andrew Chatham, Principal Engineer on the Google Driverless Car project do not provide specific answers on how it could play out eventually. This makes it very interesting to see how it all unfolds.