Greetings Forum Users
The Smartron team would like to inform you:
If you purchased an srt.phone during the launch offer (May 3rd – May 10th), then we hope you have received your free Sachin back covers.
If you haven’t, do not worry, they are due to be shipped soon to your delivery address.
Your Flipkart invoice will serve as the extended warranty that was guaranteed along with the back covers.
The invoice acts as extended warranty only for those customers who purchased the srt.phone during the launch offer.
Yes I know but thanks for information
Not received back covers yet
@smartron_admin sir, Srt.phone comes with which version of cat ?
Thank you.Eagerly waiting for the back covers.This official announcement clears the doubt that extended warranty is not shipped along with the back cover or shipped separately..
What about the extended warranty? When I go to customer care how they can identify me as my mobile have extended warranty with reference of Flipcart invoice? Please reply
I am not sure if I have purchased during launch offer but I have received back cover . Am I eligible for extended warranty.?
Why don't you email us the extended warranty certificate. The flipkart invoice says 1 year warranty.
They will see purchase date of phone in your invoice if it is between 3rd of may to 10th of may then you have extended warranty
And if they deny to give you service , will you have any proof to support your extended warranty. ??
I haven't received the back cover till now all the details forwarded
I have purchased the srt.phone during the launch offer. I haven't received the back cover till now, even after forwarding the Order confirmation email from flipkart.
Same Problem. Back cover is delivered. But extended warranty is not .
If you see your invoice properly then you can see this"Smartron srt.phone (Titanium Gray, 64 GB)Warranty: 1 Yr Manufacturer Warranty+ 1 Yr ExtendedWarranty"If you purchased between offer period and also if you are eligible
But i ordered on 3rd may 2017, on launched day, and invoice generated on 04th may 2017, no written 1+1 year warranty. Only 1 year manufacturer warranty written in invoice. Please clear this.
Hmm I don't know about this only @smartron team can say something
Smartron should issue extended warranty certificate for those who have purchased the mobiles in the offer period.This will help them to build their Company image as a reliable coompany, which keeps it's promise.The invoice doesn't mention extended warranty. I think extended warranty is far more imp than the signature back cover.
Received email from @smartron Your Flipkart invoice will serve as the extended warranty that was guaranteed along with the back covers. Your mobile IMEI no has already been white listed under one year extended warranty.
@drprakash: What you have told is exactly right. If they issue an extended warranty certificate, It would be better.