I am Vinay Deore. I purchased srt mobile. When I purchased this mobile that time i got an offer of extended warranty and back cover. Now, My mobile display not working. i went to the service center they filled up my job sheet. but they told me, you have to paid money for that & smartron not provide extended warranty. Is that correct?...... they told there system shows paid service for display replacement. what i can do?.......... They are not accepting my mobile in extended warranty. They also told me give the email proof from smartron for extended warranty. so you can check the attachment of Flipcart invoice copy and reply on this mail.
when i purchase that time i send mail on firstname.lastname@example.org for regarding extended warranty. from my this mail id. i got reply from your side as, " Your Flipkart invoice will serve as the extended warranty that was guaranteed along with the back covers. Your mobile IMEI no has already been white listed under one year extended warranty " . i have that mail conversation in my mail id. if my mobile in extended warranty then why i paid money for Display replacement?....
I forward attachment of my mobile order Flipcart invoice copy Screenshot.
Service Center Fill up my Job Sheet Number is = PNE/SM/18/00014
Service Center Name is SGN Enterprises, Pune
Ticket No: 5366658756
I also send mail to
Smartron Caretron email@example.com,
Smartron SRT firstname.lastname@example.org
Please look into the issue and solve it as soon as posibile.
Tell me what can i do ???????.....................................