@Abhishek_TV how can I avail my 1 year accidental screen replacement plan
@mbhargavsaiYou may send a mail to @tcare or the insurance company for the claim.
I have did that but no response
Sir please look into my issue I had no response from tcare even after sending a mail and I have for a week for their response
@mbhargavsaiCan you provide the ticket number?
Still now I could not claim my accidental screen protection plan I have already send my IMEI to them
@mbhargavsaiYou may please share the ticket number so that I can escalate your issue.
No sir I have only my IMEI to insurance mail id and I have got no reply from them
@mbhargavsaiWhenever you send a mail to email@example.com, you will receive an automated mail. You may please check and share the ticket number.
No sir a person from tcare said to send the mail to firstname.lastname@example.org
@mbhargavsaiYes. Regarding the insurance claim, you will have to send a mail to the insurance company. Have you sent it?
Yes I have sent them the mail last Tuesday but no response untill now
@Abhishek_TV Sir please give any response sir
@Abhishek_TV sir it's been 2 weeks but there is no support from tcare .Sir please look into my issue
@mbhargavsaiHave you bought the device with the accidental damage insurance policy? Can you share the policy here with me?
I bought it in flipkart and while buying I saw that it has insurance for 1 year and phone back also claims that it is inclusive of 1 time screen replacement
@mbhargavsaiThis offer was live for a limited time. You should have bought it in the offer period. When did you purchase the device? Please personal message me the invoice.
@Abhishek_TV sir I have sended you the invoice please check it sir
@Abhishek_TV hoping for a reply
5408987373 ..this is my ticket number..Same problem here..My problem is not even resolved...@Abhishek_TV