Dear Smartron team,
I am writing this to understand why such kind of issues occur with SRT phone. Details are below
I purchased my Mobile on September 2017. I have updated the Android version in January 2018. Even though there was heating problem and battery draining problem and poor camera quality, I managed to use it till date.
Now the new problem is suddenly UI is getting crashed and mobile is hanging up and it will ask to WAIT or CLOSE. If we choose CLOSE then the mobile will directly go to factory reset mode.
I am not understanding why such kind of problems occur.
My email ID is firstname.lastname@example.org.
I sincerely request you provide some solution this issue.
Awaiting for your reply at the earliest...!
Thanks and regards,
Vijay Mohan R