We at Smartron, absolutely believe in being transparent and honest with customers. Our customers are the reason of what we do ‘day-in and day-out’.
Let us first acknowledge the fact that Android Oreo update on SRT.phone has been delayed and this post intends to explain why, and what we have planned to address this in future.
We had planned various updates as below
We progressed as planned on all but the last. This is specifically due to delay in upgrading the fingerprint module for Android Oreo at our supply chain end. Barring FP module, we have the Oreo build ready and GMS certification is progressing.
We had planned to include a stable version of the tronX launcher and latest security patches to be rolled out with Oreo update to avoid multiple updates. But due to the delay in FP module update, both tronX and security patches also got delayed. Nevertheless, we are working very hard to release the Oreo update and are committed to release the Android Oreo update by 2nd week of Mar’18.
We have learnt from this and are taking corrective steps to avoid such delays in future for all our new products and they are:
- A/B Update for seamless experience
- Project Treble compatibility for faster updates
- tronX updates through Google Play Store
- Decouple Security patch updates
We sincerely apologize for the delay.
We need your feedback, continuous support and love to achieve the goal of becoming a global Indian brand.