Tband service

The two electrodes at the back side of the tband just fell of couple of days ago. I found one of them with the spring i am not able to find the second one. Can my issue be resolved? Help! @Abhishek_TV @Nidhi

hi @Advay . Raised your concern to customer care team . They would get back to you on this soon . We would be happy to help you in the best way we can .


Nidhi

Please do help. It has become completely useless cos it wont show anything without those electrodes.

When are you and your customer care team planning to get back to me. I mean this is just ridiculous and unacceptable. How much will you keep your customer waiting? Is this just a joke for you guys that someone’s complaining?

@Advay
Can you share the ticket number? I will escalate your issue immediately.

I did not register a complaint on tcare. I just put it on the forum coz i thought you guys might help. @Abhishek_TV

@Advay
Are you still facing this issue? If so, can you send a mail to tcare@smartron.com?