Tband service

The two electrodes at the back side of the tband just fell of couple of days ago. I found one of them with the spring i am not able to find the second one. Can my issue be resolved? Help! @Abhishek_TV @Nidhi

hi @Advay . Raised your concern to customer care team . They would get back to you on this soon . We would be happy to help you in the best way we can .


Please do help. It has become completely useless cos it wont show anything without those electrodes.

When are you and your customer care team planning to get back to me. I mean this is just ridiculous and unacceptable. How much will you keep your customer waiting? Is this just a joke for you guys that someone’s complaining?

Can you share the ticket number? I will escalate your issue immediately.

I did not register a complaint on tcare. I just put it on the forum coz i thought you guys might help. @Abhishek_TV

Are you still facing this issue? If so, can you send a mail to tcare@smartron.com?