Worst service

my srt phone got a network issue and earphone jack was not functioning so i given my srt to service centre ASC OMKAR SERVICES , shop no.223 first floor , pocket-D7 sector-6 Rohini , delhi for repair on 20/june/2018 . the work no. is OOR/SM/18/00009 . Its been a week they have not repaired the devices , saying they have not received the repairing parts .

please look at this problem and arrange the replacement parts as soon as possible.

@Abhishek_TV
@tcare

1 Like

@mr.rex990
Usually, it may take about two weeks to service the device. If the service is getting delayed further, you can let me know.

@Abhishek_TV Three weeks is not usual.

2 Likes

who the hell said that …
with my redmi note 3 there was a screen lcd panel prblm , i gave my device to service centre they repaired the device only in a day.
what the hell wrong with your smartron service centre…

i came here in delhi from chandigarh about 200km away just to get my device repaired.
i can not stay here in delhi for 2-3 weeks . please …

cause they are slow AF

1 Like

@mr.rex990
Please contact @tcare
PHONE
1800 301 02866
EMAIL
tcare@smartron.com
WORKING HOURS (Mon to Sat)
8:00 am to 9:00 pm

sir irtz been 2 weeks now , they are still saying that they have’nt received the spair parts , sir please help
please do something to get my phone repaired …

now its more then 2 weeks , please take some steps help me …

@mr.rex990
You may send a mail to @tcare
tcare@smartron.com